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Saturday, April 23, 2011

Mobile Commerce

To get an idea of mobile commerce and wireless technology please take a quick look at this short informative video.


According to SearchMobileComputing.com "M-commerce (mobile commerce) is the buying and selling of goods and services through wireless handheld devices such as cellular telephone and personal digital assistants (PDAs). Known as next-generation e-commerce, m-commerce enables users to access the Internet without needing to find a place to plug in. The emerging technology behind m-commerce, which is based on the Wireless Application Protocol (WAP), has made far greater strides in Europe, where mobile devices equipped with Web-ready micro-browsers are much more common than in the United States".


There are many people who do not use a PC outside of the office, but yet they need to receive important emails after office hours. For this reason they keep the mobile at their side all the time. Mobile commerce was made for groups of people like this. M-Commerce allows you to reach the consumer directly, not through there mailbox, fax machine, desk or your secretary, but to your consumer directly, regardless of where they are.


In the Hospitality industry m-commerce has played a massive role for businesses as it allows them to easily stay in touch with customers, suppliers, and employees. Some restaurants and hotels have introduced 'hot spots' or 'WiFi' for the customers to use there mobile wireless devices an example of this is Star Bucks. Hand held devices as seen below are another fine example of the technology moving on at a raped pace. Orders for food, drinks, accommodation and many more can be taken on a hand held device and sent to the required location.
 


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